This site is owned and operated by Viking360.com. Your privacy on the Internet is of the utmost importance to us. At Viking360.com, we want to make your experience online satisfying and safe.
Because we gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.
Viking360.com gathers three types of information about users:
- Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive our electronic newsletters, to participate in our message boards or forums, to email a friend, and from participation in polls and surveys;
- Information Viking360.com gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our products and website to suit our customers’ needs.
- Information that users provide while making a purchase or requesting customer service and/or support. This information is used to verify purchases, to protect against fraud, and to expedite product delivery and customer support services.
Under no circumstances does Viking360.com divulge any information about an individual user to a third party.
Viking360.com Gathers User Information In The Following Processes:
Optional Voluntary Information
We offer the following free services, which require some type of voluntary submission of personal information by users:
- Electronic Newsletters (Dispatches).
We will offer a free electronic newsletter to users. Viking360.com gathers the email addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by following the link provided in every newsletter that points users to the subscription management page. Users can also subscribe to the newsletters at the time of registration.
- Message Boards/Forums.
Users of the site’s Message Boards and Forums must register separately for these services (both are free of charge) in order to post messages, although they needn’t register to visit the site. During registration the user is required to supply a username, password, and email address.
- “Email this to a friend” Service.
Our site users can choose to electronically forward a link, page, or documents to someone else by clicking “email this to a friend”. The user must provide their email address, as well as that of the recipient. This information is used only in the case of transmission errors and, of course, to let the recipient know who sent the email. The information is not used for any other purpose.
We may offer interactive polls to users so they can easily share their opinions with other users and see what our audience thinks about important issues. Opinions or other responses to polls are aggregated and are not identifiable to any particular user. Viking360.com may use a system to “tag” users after they have voted, so they can vote only once on a particular question. This tag is not correlated with information about individual users.
Viking360.com may occasionally conduct user surveys to better target our content to our audience. We sometimes share the aggregated demographic information in these surveys with our customers and potential customers. We never share any of this information about specific individuals with any third party.
Consistent with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.
Viking360.com tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. Viking360.com does break down overall usage statistics according to a user’s domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user’s browser).
Viking360.com sometimes tracks and catalogs the search terms that users enter in our Search function, but this tracking is never associated with individual users. We use tracking information to determine which areas of our sites users like and don’t like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.
We will collect information on purchases and technical support requests. We do not record specific financial information, such credit card or account numbers. Rather, we collect information on the type of equipment or services purchases, customer support requests, and the dates and nature of these transactions.
Use of Information
Viking360.com uses any information voluntarily given by our users to enhance their experience in our network of sites, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users.
As stated above, we use information that users voluntarily provide in order to send out electronic newsletters and to enable users to participate in polls, surveys, message boards, and forums. We send out newsletters to subscribers on a regular schedule (depending on the newsletter), and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing. Viking360.com never shares newsletter mailing lists with any third parties, including advertisers, sponsors or partners.
When we use tracking information to determine which areas of our sites users like and don’t like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track search terms entered in Search function as one of many measures of what interests our users. But we don’t track which terms a particular user enters.
Viking360.com creates aggregate reports on user demographics and traffic patterns for internal use. This allows us to tailor our website and services for our customers and potential customers in a way that is pertinent to their needs. We will not disclose any information about any individual user except to comply with applicable law, valid legal process, to protect the personal safety of our users or the public, or as obligated by contract or agreement with our financial partners, such as credit card processing companies.
We collect purchase information for internal quality control, customer support services, and fraud prevention. This information is used to improve the overall customer support services function and to aide in the warranty claim process. We will not disclose any information about any individual user except to comply with applicable law, valid legal process, to protect the personal safety of our users or the public, or as obligated by contract or agreement with our financial partners, such as credit card processing companies.
Sharing of the Information
We will not disclose any information about any individual user except to comply with applicable law, valid legal process, to protect the personal safety of our users or the public, or as obligated by contract or agreement with our financial partners, such as credit card processing companies.
Viking360.com operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.
Opt Out Policy
We give users options wherever necessary and practical. Such choices include:
- Opting not to register to receive our electronic newsletters.
- Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users